General Information
Brisbane

Brisbane’s International and Domestic Airports are approximately 13 kilometres from the centre of the city, which is approximately a 20-minute drive. There are a large range of accessible, reliable and inexpensive transport options, including shuttle buses, AirTrain, taxis, car rental and hotel transfers to and from the CBD. The airport services regional, domestic and international travellers.

Bus, Ferry, Train

Public transport is the easiest way to travel throughout the city and SEEQ cards (visitor travel cards) are available at most newsagents and train stations for visitors to purchase. Please click here or call 13 12 30 for more information.

Airtrain

The Airtrain operates from 0500 to 2100 hours 7 days a week; they depart every 15 minutes during peak hours and it takes approximately 22 minutes from the airport to the Brisbane CBD.  Stations are conveniently located near most CBD accommodation and attractions. For online bookings visit www.airtrain.com.au

Taxi

For service with that personal touch, wait for one of Brisbane’s friendly and reliable taxi drivers to transfer you to your hotel. At Brisbane Airport’s Domestic Terminal, taxi ranks are located at both the Qantas and Virgin Blue ends of the terminal. For international travellers, taxi ranks are located on Arrivals Level 2. The most commonly used companies are Black and White Cabs (13 32 22) or 13cabs (13 22 27).

Uber

An Uber is approximately A$45.00 from the Airport to the city district. Please note your pickup location depends on your terminal and ride option.

Follow the below steps if you would like to utilise an Uber service:

  1. Download the Uber App on your mobile device by searching ‘Uber’ in iTunes or Google Play.
  2. Create an account and enter your details as directed.
  3. Request and Uber when you’re ready to depart the venue – choose a ride option that suits your group size and luggage storage needs then enter your pick up location.
  4. Exit the terminal – The pickup location will depend on the type of vehicle you have selected. Please refer to the instructions below to find out where to meet your driver.
  5. Look for your vehicle and driver – If you can’t find your driver, contact them through the app.

At the Domestic Airport Terminal, Uber pick up is on the central road between the taxi pick up and passenger pick up and drop off, either side of the Skywalk. Upon exiting the Terminal, cross two crossings to the pick up point. View the location on a map

At the International Airport Terminal, Uber pick up is from Level 2, at the northern end of the Terminal, follow the Ride Booking signs down the ramp to the Ride Booking pick up area. View the location on a map.

For fare estimates, visit the Uber website here.

Hotel transfers

Most Brisbane hotels provide coach transfers to and from the airport.  Just ask the hotel representative when making your reservation.

Conference Location

The Conference is being held at the Brisbane Convention & Exhibition Centre (BCEC), located at the riverside South Bank district, the heart of Brisbane’s cultural and entertainment activities.

Parking is available at BCEC at the following rates:
0 – 2 hours                                                           $A15.00
2 – 3 hours                                                           $A20.00
3 – 4 hours                                                           $A25.00
4+ hours                                                               $A35.00
Maximum daily rate                                           $A35.00
Early Bird Rates (Mon-Friday only)*                $A16.00
*Enter before 9am, exit between 3pm-6pm

Time

Brisbane currently observes Australian Eastern Standard Time (AEST) all year and does not operate Daylight Savings Time.

Climate and Clothing

Sunseekers flock to Brisbane. The Queensland capital enjoys a subtropical climate, defined by warm or hot weather for most of the year.  The average temperatures in Brisbane per quarter are as follows:

  • Spring (Sep-Nov):  15-25 ºC (59-77 ºF)
  • Summer (Dec-Feb): 21-29.8 ºC (69.8-85.6 ºF)
  • Autumn (Mar-May): 15-25 ºC (59-77 ºF)
  • Winter (Jun-Aug): 11-21 ºC (51.8-69.8 ºF)

Generally Australians are informal dressers.  We suggest you bring a jacket and tie with you for special occasions.  A light jacket is recommended for evenings. Please refer to the information on the social program for dress at social functions organised as part of the Conference as some of these may require formal evening dress.

Shopping

Brisbane shops are typically open from 9000 to 1700 hours during the week with late night shopping in the CBD until 2100 hours on Friday nights. On Saturday, most shops open from 0900 to 1600 hours. Weekend trading hours are usually from 0900 to 1700 hours on Saturdays and 1000 to 1700 hours on Sundays.

Banking and Currency

Decimal currency is used in Australia with the dollar as the basic unit (100 cents = A$1). Notes come in A$100, A$50, A$20, A$10 and A$5 denominations.  Coins come in 5c, 10c, 20c, 50c, A$1 and A$2 denominations.  Currency exchange facilities are available in most banks, hotels and airports and operate normal business hours.  Credit cards are accepted at most restaurants and shops, the most widely used being Mastercard, Visa and American Express.

Eating Out

Bistros, restaurants, cafes and coffee shops offer varied menus, prices and decor.  Local specialties such as seafood and Australian wines are worth trying.  At some restaurants you can keep the liquor bill down by taking your own wine or beer.  

The eat SouthBank Concierge is available as your own personal assistant for all things fun, delivious and practical in South Bank. Click here to register as a visitor, and receive exclusive deals and discounts to make the most of your time at South Bank.

Electricity

Electrical current is 240/250V, AC 50Hz.  The Australian three-pin power outlet is different from that in many countries, so you will need an adaptor.  If your appliances are 110V, check if there is a 110/240V switch.  If not, you will need a voltage converter.  Universal outlets for 240V or 110V shavers are usually found in leading hotels.

Goods and Services Tax (GST) / Tourist Refund Scheme (TRS)

GST or Goods and Services Tax is a 10% tax applied to most items in Australia.

The Tourist Refund Scheme (TRS) enables travellers departing Australia to claim a refund for the GST and Wine Equalisation Tax (WET) paid on goods purchased in Australia. For detailed information on the TRS please refer to the website of the Australian Border Force.

Insurance

Registration fees do not include insurance.  It is strongly recommended that at the time you register for the Conference and book your travel you take out an insurance policy of your choice.  The policy should include:

  • Loss of fees/deposit through cancellation of your participation in the Conference or through cancellation of the Conference,
  • Loss of international/domestic air fares through cancellation for any reason,
  • Loss of tour monies through cancellation for any reason including airline or related services strikes within Australia,
  • Failure to utilise tours or pre booked arrangements due to airline delay,
  • Force Majeure or any other reason,
  • Medical expenses (including sickness and accident cover),
  • Loss or damage to personal property,
  • Additional expenses and repatriation should travel arrangements have to be altered,
  • Medical expenses.

The Conference Managers cannot take any responsibility for any participant failing to arrange their own insurance. This insurance is to be purchased in your country of origin.

Language

The official language for the Conference is English.

Passport and Immigration (VISA)

All visitors to Australia must have a valid visa to travel to and enter Australia. Welcome letters can be requested following completion of Programme registration by emailing the Conference Managers. For visa information please refer to the website of the Department of Home Affairs.

Please note – it is strongly recommended that Australian visa applications are lodged at least two months prior to departure from your point of origin.

Photography

The Conference Hosts and Conference Managers have arranged for photography onsite throughout the event.  The images may be used for post-Conference reports, case studies, marketing collateral and supplied to industry media if requested.  If you do not wish for your photo to be taken, please inform the photographer and move out of camera range.

Planning your Travel

Because of time changes and jet lag we suggest you arrive in Australia a few days prior to the commencement of the Conference.  This will enable you to relax and familiarise yourself with your hotel and its surrounds before the start of the Conference.

Privacy

Australia operates under the Privacy Act 1988 (Cth), as amended, and the Privacy Amendment (Notifiable Data Breaches), 2017.  The objective of these is to protect the right of the individual to privacy of their information.

Europe operates under the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), a regulation in EU law on data protection and privacy for all individuals within the European Union. The GDPR aims primarily to give protection to citizens over their personal data.  The legislation was adopted on 27 April 2016.

The Conference Managers comply with these legislations and are committed to protect the right of the individual to privacy of their information.

Arinex will not sell your personal information to third parties.  If you believe that any information we are holding on you is incorrect or incomplete, please email us and we will promptly correct the information.  You may also withdraw your consent for use of your information by advice to us in writing. 

Why do we wish you to provide your information?

We require your information to facilitate provision of information to you regarding the Conference and to facilitate your participation in the Conference.  Information collected in respect of your proposed participation in any aspect of the Conference will be used for the purposes listed below.  You can give or withhold your consent for each or all of these uses.  Please indicate your preferences when completing your registration form but please note that we will be unable to forward any information relating to the Conference or to communicate with you regarding your registration if you select ‘no’ to point 1.

What we will do with your information?

  1. Planning and conduct of the Conference including arrangements for your participation (e.g. accommodation booking);
  2. In the Delegate List published for the Conference;
  3. May also be provided to organisers of future occurrences of this Conference;
  4. May be used to provide you with information of other relevant events in your area of interest.

Important Notes:

  • The parties who will have access to your information (subject to your preference selections on above points) are the Conference Managers, the Conference host organisation (points 1 and point 4), delegates, sponsors and exhibitors of the Conference (point 2) and any future organisers of the Conference (point 3).

The parties mentioned above will rely on your above consent indications for the purposes of compliance.

  • You may withdraw your granular consent at any time by notice in writing to the Conference Managers.
  • You are entitled to access the information held by written application to the Conference Managers.

For further information please see our detailed corporate Privacy Statement.

Quarantine

Australia is free from many plant and animal diseases prevalent in other countries. Very strict quarantine rules apply to the import of animals and plants which cannot be brought into the country without prior application. Animal and plant products are also restricted.

For more information please refer to the ‘Travelling to Australia’ section on the website of the Department of Agriculture.

Tipping

Tipping is not as widespread or regulated in Australia as it is in other parts of the world.  Tipping is at your prerogative; a reward for service. A gratuity of about 10% is usual in restaurants if good service is received.  Tips for taxis are regarded as optional.

Vaccination

There is no vaccination required for entering Australia.  However, if you enter Australia from a yellow fever declared country but do not hold a vaccination certificate you will receive a Yellow Fever Action Card for further information.  More information can be found on the Department of Health of the Australian Government website.

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